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Index » Radio Paradise/General » About RP » Radio Paradise on the Amazon Echo Page: 1, 2  Next
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cshotton

cshotton Avatar

Gender: Male


Posted: May 1, 2020 - 1:49pm

As of this afternoon, it seems to be fixed. I got an email from their tech support asking me to try just "Radio Paradise" and it worked like it used to. So I guess they fixed whatever they'd broken. 

 BillG wrote:
We're still trying to get TuneIn to deal with this. Their level of concern has been underwhelming, to say the least. Emails to support@tunein.com would be helpful.

In the meantime, a listener suggested this:

“Alexa, tell TuneIn to play Radio Paradise zero”

It works!
 


BillG

BillG Avatar

Location: Left Coast
Gender: Male


Posted: Apr 28, 2020 - 9:05am

We're still trying to get TuneIn to deal with this. Their level of concern has been underwhelming, to say the least. Emails to support@tunein.com would be helpful.

In the meantime, a listener suggested this:

“Alexa, tell TuneIn to play Radio Paradise zero”

It works!
raymond.bales

raymond.bales Avatar



Posted: Apr 26, 2020 - 8:55am

I did install/enable the RP Alexa skill and if I say "enable Radio Paradise" it works and immediately plays the real RP, but on on my "everywhere group" (six devices/speakers scattered about). However, if I stop playing RP (i.e. Alexa, stop) or switch to another app/source and then go back and say "Alexa, play Radio Paradise" it goes back to playing Radio Paradise FM 105.1. I have tried multiple times to disable/enable the RP Alexa skill but the same scenario plays out every time. 

The good news is I found how top play my true RP through Alexa Android and and Web Alexa app and can get it to play on my "everywhere" group so this will satisfy my RP fix. It's just a bit more of a pain  than speaking "Alexa, play Radio Paradise", especially if I'm on the porch or in the garage and don't have my phone or tablet with me.

Thanks for the reply and thank you even more for bringing RP to our lives. Stay safe and healthy.

 BillG wrote:


 raymond.bales wrote:
Suddenly today, first time ever, when I asked Alexa to "play Radio Paradise" instead of my beloved RP I got Radio Paradise FM 105.1. Repeated attempts yielded similar results, Radio Paradise FM 105.1 or other variations of "Paradise" radio, but not my true RP. I enabled Alexa skill but I am still getting Radio Paradise FM or other variations. I have emailed Amazon.

I NEED MY REAL RP! Please helpl
 

As noted below (& elsewhere) this is an issue with TuneIn, who provides the directory for Alexa radio playback.

If you want to complain, support@tunein.com would be the place to do it. Emailing Amazon won't help.

You should be able to use our skill (see post below). If you're still getting the other station, then you are definitely not using our skill.
 


BillG

BillG Avatar

Location: Left Coast
Gender: Male


Posted: Apr 26, 2020 - 8:07am



 raymond.bales wrote:
Suddenly today, first time ever, when I asked Alexa to "play Radio Paradise" instead of my beloved RP I got Radio Paradise FM 105.1. Repeated attempts yielded similar results, Radio Paradise FM 105.1 or other variations of "Paradise" radio, but not my true RP. I enabled Alexa skill but I am still getting Radio Paradise FM or other variations. I have emailed Amazon.

I NEED MY REAL RP! Please helpl
 

As noted below (& elsewhere) this is an issue with TuneIn, who provides the directory for Alexa radio playback.

If you want to complain, support@tunein.com would be the place to do it. Emailing Amazon won't help.

You should be able to use our skill (see post below). If you're still getting the other station, then you are definitely not using our skill.
BillG

BillG Avatar

Location: Left Coast
Gender: Male


Posted: Apr 26, 2020 - 8:04am



 tom1812 wrote:
Like many others asking Alexa to "Play Radio Paradise on Tunein" results in "Radio Paradise Live on Tunein Radio is not available" response.
This is a fairly recent issue, coupled with persistent dropping of the stream (as if it's buffering) right up to the point when it just drops the stream completely and announces "Radio Paradise Live on Tunein Radio is not available" again.
It's completely FUBAR'd my morning alarm routine. The only way I can consistently connect now is by using "Alexa, ask MyTuner Radio to get me Radio Paradise".
Sadly I've yet to find a way to incorporate this into a "routine".
Has anyone discovered a method to resolve this issue yet please?
 

You should be able to use our Alexa skill (unless you're playing to an Echo speaker group, on multiple devices simultaneously).

"Alexa, enable Radio Paradise"
then
"Alexa, play Radio Paradise"
raymond.bales

raymond.bales Avatar



Posted: Apr 26, 2020 - 7:48am

Suddenly today, first time ever, when I asked Alexa to "play Radio Paradise" instead of my beloved RP I got Radio Paradise FM 105.1. Repeated attempts yielded similar results, Radio Paradise FM 105.1 or other variations of "Paradise" radio, but not my true RP. I enabled Alexa skill but I am still getting Radio Paradise FM or other variations. I have emailed Amazon.

I NEED MY REAL RP! Please helpl
tom1812



Posted: Apr 26, 2020 - 7:33am



 tom1812 wrote:
Like many others asking Alexa to "Play Radio Paradise on Tunein" results in "Radio Paradise Live on Tunein Radio is not available" response.
This is a fairly recent issue, coupled with persistent dropping of the stream (as if it's buffering) right up to the point when it just drops the stream completely and announces "Radio Paradise Live on Tunein Radio is not available" again.
It's completely FUBAR'd my morning alarm routine. The only way I can consistently connect now is by using "Alexa, ask MyTuner Radio to get me Radio Paradise".
Sadly I've yet to find a way to incorporate this into a "routine".
Has anyone discovered a method to resolve this issue yet please?
 

Never mind. It's a Tunein issue.
Have applied the RP app/skill.
Happy bunny again.
tom1812



Posted: Apr 26, 2020 - 5:11am

Like many others asking Alexa to "Play Radio Paradise on Tunein" results in "Radio Paradise Live on Tunein Radio is not available" response.
This is a fairly recent issue, coupled with persistent dropping of the stream (as if it's buffering) right up to the point when it just drops the stream completely and announces "Radio Paradise Live on Tunein Radio is not available" again.
It's completely FUBAR'd my morning alarm routine. The only way I can consistently connect now is by using "Alexa, ask MyTuner Radio to get me Radio Paradise".
Sadly I've yet to find a way to incorporate this into a "routine".
Has anyone discovered a method to resolve this issue yet please?
BillG

BillG Avatar

Location: Left Coast
Gender: Male


Posted: Aug 28, 2019 - 11:37am



 Bultaco wrote:


 Bultaco wrote:
Amazon Echo not in sync with my laptop/RP webpage. So I can't go to my computer to see what's playing. How do I sync the two? (The Echo seems to be about 4 songs behind the website.)
 

Was this so dumb a question that no one has deemed it worthy of an answer......after two years? :-) (I'm a nice.......usually smart guy, honest!)
 

To sync your Echo:  "Alexa, tell Radio Paradise to sync"

Also, if you have Alexa linked to your RP account (In the Alexa app, go to 'Skills & Games -> Radio Paradise -> Settings') then 'Alexa' will show up as one of the 'track' options on our website when you're playing RP on your Echo.

Just click the 'track' button on the player screen, or at the bottom of other pages — or the 'track playlist' option on the opening screen — then select 'Alexa'.
Bultaco

Bultaco Avatar

Location: St. Catharines, ON, Canada
Gender: Male


Posted: Aug 28, 2019 - 11:08am



 Bultaco wrote:
Amazon Echo not in sync with my laptop/RP webpage. So I can't go to my computer to see what's playing. How do I sync the two? (The Echo seems to be about 4 songs behind the website.)
 

Was this so dumb a question that no one has deemed it worthy of an answer......after two years? :-) (I'm a nice.......usually smart guy, honest!)
dwaynejarrell

dwaynejarrell Avatar

Location: San Francisco, CA
Gender: Male


Posted: May 22, 2018 - 5:34pm

 jarro wrote:


Not much you can do about the random stops.   Just make sure it has a good wifi signal,  and reboot the device occasionally.

Account linking is only needed to rate songs.  There seems to be an issue with it failing to link if you are already logged into the website.  For now you can log out of rp and then request alexa to link the skill.   Should be prompted for your username and password and be able to finish linking your account.

 
I am done trying to get Alexa and RP to play nice together. It's next to impossible to get my Echo to sync with the stream (works 1 in 4 times), and it continues to stop randomly in the middle of songs. It's just too frustrating. Going back to Spotify, which works seamlessly. I will miss RP, though.
jarro

jarro Avatar

Location: #guad
Gender: Male


Posted: May 19, 2018 - 4:30pm

 dwaynejarrell@gmail.com wrote:
While listening to RP on my Echo, the music will randomly just stop. If I say "Echo, play Radio Paradise" or "Echo, resume", it will sometimes start up again. But it usually goes back a few songs and repeats what I've just heard. Anyone else have this issue? Is there a fix?

Also, I've tried many times to link my RP account to Alexa, but it always tells me "We were unable to link Radio Paradise at this time."
 
 

Not much you can do about the random stops.   Just make sure it has a good wifi signal,  and reboot the device occasionally.

Account linking is only needed to rate songs.  There seems to be an issue with it failing to link if you are already logged into the website.  For now you can log out of rp and then request alexa to link the skill.   Should be prompted for your username and password and be able to finish linking your account.
dwaynejarrell

dwaynejarrell Avatar

Location: San Francisco, CA
Gender: Male


Posted: May 17, 2018 - 5:45pm

While listening to RP on my Echo, the music will randomly just stop. If I say "Echo, play Radio Paradise" or "Echo, resume", it will sometimes start up again. But it usually goes back a few songs and repeats what I've just heard. Anyone else have this issue? Is there a fix?

Also, I've tried many times to link my RP account to Alexa, but it always tells me "We were unable to link Radio Paradise at this time."
 
Bibaboffel

Bibaboffel Avatar

Location: Germany
Gender: Male


Posted: Mar 11, 2018 - 12:57am

Hi Bill,

any news when we can expect the RP Skill in Germany? I'm checking the available skills every day :)


BillG

BillG Avatar

Location: Left Coast
Gender: Male


Posted: Jan 16, 2018 - 8:50am

 Bultaco wrote:
Amazon Echo not in sync with my laptop/RP webpage. So I can't go to my computer to see what's playing. How do I sync the two? (The Echo seems to be about 4 songs behind the website.)
 
Alexa, tell radio paradise to sync — or Alexa, tell radio paradise sync

That's a bit flaky (she sometimes doesn't parse that command very well). 

We'll be adding the ability to sync the web display to Alexa (or any other player) in our next site version, which (hopefully) will be out sometime in Q1 2018.
Bultaco

Bultaco Avatar

Location: St. Catharines, ON, Canada
Gender: Male


Posted: Jan 16, 2018 - 8:32am

Amazon Echo not in sync with my laptop/RP webpage. So I can't go to my computer to see what's playing. How do I sync the two? (The Echo seems to be about 4 songs behind the website.)
klandrum

klandrum Avatar



Posted: Aug 3, 2016 - 9:48am

 BillG wrote:
 BillG wrote:
 rwiggins wrote:

Any news on this?  Will this function be coming back?

 
Sorry I didn't follow up on this.  It works if you say "Alexa, play radio paradise on TuneIn".
 
Oops. Didn't scroll down quite far enough before responding. I'll investigate.
 
Love RP using Echo, it's a match made in heaven!!  I just say "Alexa, play radio paradise" and it kicks in.  That is, it did until about a week ago.  I was patient as it's done this before, just stopped working then mysteriously started working again a day or two later.  But after a week of no RP streaming I did some searching on the net to find out the issue, and came across this page.  Found another forum on Amazon that recommended simply unplugging the Echo for a few seconds and then plugging it back in.  Well it sounds simple and it is, and it solved the problem.  Got RP right back and streaming again on my Echo.  If you haven't tried this simple solution give it a go!
BillG

BillG Avatar

Location: Left Coast
Gender: Male


Posted: Jul 16, 2016 - 5:31pm

 BillG wrote:
 rwiggins wrote:

Any news on this?  Will this function be coming back?

 
Sorry I didn't follow up on this.  It works if you say "Alexa, play radio paradise on TuneIn".
 
Oops. Didn't scroll down quite far enough before responding. I'll investigate.
miamizsun

miamizsun Avatar

Location: (3261.3 Miles SE of RP)
Gender: Male


Posted: Jul 16, 2016 - 6:05am

 BillG wrote:
 rwiggins wrote:

Any news on this?  Will this function be coming back?

 
Sorry I didn't follow up on this.  It works if you say "Alexa, play radio paradise on TuneIn".
 
i just say "alexa play radio paradise" and she says playing radio paradise on tune in

i'm a relatively new echo user so i haven't asked for song info


BillG

BillG Avatar

Location: Left Coast
Gender: Male


Posted: Jul 16, 2016 - 6:00am

 rwiggins wrote:

Any news on this?  Will this function be coming back?

 
Sorry I didn't follow up on this.  It works if you say "Alexa, play radio paradise on TuneIn".
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