Thanks. That's my current understanding of the situation as well.

As I replied to another post, Tunein works because it’s a core echo skill, not a third party add on skill. Sonos is only ‘Alexa enabled’ and like similar devices doesn’t support third party audio, plus core echo functions like calling&messaging, echo multi room audio (I.e. you can’t mix Sonos and echo devices in the same multi room audio group) etc. There’s no sign i’ve seen of this changing in the near future

 BillG wrote: 
Bill, Sonos is looking at this. Weirdly, it works great on my Echo. It works on the Sonos One if I say "Alexa, play Radio Paradise on TuneIn"

Anything you could do would be great! 

Hi, just wondering if there is any progress towards getting the RP skill to work with Sonos One?   Still working fine listening via TuneIn but that doesn't help when I need Alexa to play something different than Porcupine Tree :) 

BillG wrote: 
I take a different view on this  - it isn’t that anything is broken as such, it’s just that Amazon don’t support the same features on ‘Alexa enabled’ devices (including some of their own hardware like fire tv etc) than they do on true blue echo hardware. That's why you don’t have Alexa calling&messaging, echo multi room support etc on Sonos and other third party devices - they’re not echoes. The Radio Paradise skill is not alone on this - even the recently released BBC skill here in the UK suffers the same constraints, and i’d Imagine they have slightly bigger clout, with no disrespect to RP. The ‘problem’ will only go away when Amazon release the necessary APIs to third parties and there’s no sign of that happening anytime soon - for one thing, a fully fledged echo compatible Sonos Play One could potentially have a negative impact on the sale of Amazon’s own hardware.

Hi, just wondering if there is any progress towards getting the RP skill to work with Sonos One?   Still working fine listening via TuneIn but that doesn't help when I need Alexa to play something different than Porcupine Tree :) 

What I've heard is that Sonos's implementation of Alexa is broken. There are lots of skills that don't work properly, including ours.

We have a test unit on its way & we'll see what we can do. I'm sure that Sonos is working on it also. I know that the Amazon reviews the unit has gotten would certainly motivate me!

Amazon Echo Feb2018 Fix: RP worked in late December but stopped working "Sorry, having trouble accessing your RP skill right now.... " and support suggested there was an update from RP that may have caused the issue but what he suggested and  does work at this point is "...tell Radio Paradise to start a stream"  with a fix expected from Amazon/RP as soon as they can make it happen.    

Amazon Echo Feb2018 Fix: RP worked in late December but stopped working "Sorry, having trouble accessing your RP skill right now.... " and support suggested there was an update from RP that may have caused the issue but what he suggested and  does work at this point is "...tell Radio Paradise to start a stream"  with a fix expected from Amazon/RP as soon as they can make it happen.    

 BillG wrote: 
Bill, Sonos is looking at this. Weirdly, it works great on my Echo. It works on the Sonos One if I say "Alexa, play Radio Paradise on TuneIn"

Anything you could do would be great! 

What I've heard is that Sonos's implementation of Alexa is broken. There are lots of skills that don't work properly, including ours.

We have a test unit on its way & we'll see what we can do. I'm sure that Sonos is working on it also. I know that the Amazon reviews the unit has gotten would certainly motivate me!

I just got a Sonos one and I’m excited to use radio paradise with it. If I tell Alexa to play radio paradise, it only says welcome to radio paradise but no music. Any ideas

 Peterrustin wrote: 
I have the same problem on my Sonos One.  Can someone please buy one for Bill so he can figure it out :) 

I just got a Sonos one and I’m excited to use radio paradise with it. If I tell Alexa to play radio paradise, it only says welcome to radio paradise but no music. Any ideas

Something I've noticed today - We have 2 dot's (named amazon and echo) an echo (named computer) and a show (named Alexa) and if I say, Alexa, play Radio Paradise, it will utilize the skill and play on the show. But, if I say Alexa, play Radio Paradise everywhere (so that we have synced play throughout the house) it will utilize the TuneIn app and play everywhere on it. No matter how I say it, "everywhere" will only work using TuneIn. Not a fan of listening to RP on TuneIn because things start to get spotty after a while with a lot of drop out.

Any ideas on how to fix and get the skill to utilize the everywhere feature?
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And a second question - does listening on 4 devices at once count towards the "listeners per hour" meter and cost RP more in fees?

 edbollix wrote: 
Thank you Bill. When you are down my place is quiet and sad ☺️ I appreciate you time and effort and most of all you station. 

Restarted everything, disabled and reinstall the skill, Alexa says "welcome to radio paradise" and nothing but silence. Seems to have started yesterday. Just a fyi. I truly enjoy your station. Amazon music works.