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Index » Radio Paradise/General » General Discussion » Amazon Echo/Alexa stream not working Page: 1, 2  Next
Post to this Topic
drtracey

drtracey Avatar

Location: uk
Gender: Female


Posted: Aug 18, 2020 - 12:24pm

Been patchy all day today, may play temporarily, but most often I just get “welcome to radio paradise” and then silence 
jarro

jarro Avatar

Location: #guads
Gender: Male


Posted: Aug 12, 2020 - 5:29am


For the Alexa skill,  sometimes  disabling and re-enabling the skill can help.

Can do that via voice command.  "Alexa,  disable Radio Paradise"
Then "Alexa,  enable Radio Paradise"


Regarding TuneIn there's an issue with RP being blocked in the UK, secondary streams seem to work for now.
It's likely to be that way for awhile.




 toddrundgren wrote:
Hi.
Alexa says welcome to RP. Then plays nothing. If you say Alexa play RP on Tunein, it plays Mellow Mix. Does same thing on our second Echo, also at our son’s house.
Its our favourite radio station. Hope it starts working again soon. John in Liverpool, UK
 


toddrundgren



Posted: Aug 11, 2020 - 2:17pm

Hi.
Alexa says welcome to RP. Then plays nothing. If you say Alexa play RP on Tunein, it plays Mellow Mix. Does same thing on our second Echo, also at our son’s house.
Its our favourite radio station. Hope it starts working again soon. John in Liverpool, UK
rochesimpson

rochesimpson Avatar

Location: Charlotte, NC


Posted: Jul 1, 2020 - 3:31pm

For weeks, maybe months, RP (direct) via Alexa on Echo has not been working.  Sometimes one song would play and then stop but mainly it just wouldn't work at all.  It worked well with Radio Paradise on Tune-In but the quality doesn't seem as good and I can't ask Radio Paradise what's playing.

But just today, I noticed it's working direct again!!

Hurray!

Be well

 BillG wrote:


 DonHarman wrote:
i have been using the flac streaming url. Using Bose SoundTouch. It has stopped working and get a 3103 error.

have the flac streaming links changed?
 

No. What URL are you using? 
 


BillG

BillG Avatar

Location: Left Coast
Gender: Male


Posted: Jun 22, 2020 - 2:50pm



 DonHarman wrote:
i have been using the flac streaming url. Using Bose SoundTouch. It has stopped working and get a 3103 error.

have the flac streaming links changed?
 

No. What URL are you using? 
DonHarman

DonHarman Avatar



Posted: Jun 22, 2020 - 1:09pm

i have been using the flac streaming url. Using Bose SoundTouch. It has stopped working and get a 3103 error.

have the flac streaming links changed?
jarro

jarro Avatar

Location: #guads
Gender: Male


Posted: Jun 17, 2020 - 3:42pm

This has been giving me a lot more trouble than usual as well.   Will see what can be done.
I had to unplug and plug it back in to get mine working again yesterday.

 euleralves wrote:
I've tried. It didn't work. I hear the Alexa reply and it goes back to wallpaper.
I'm in Canada, using an Amazon US account, on a first generation Echo Show.
I rather prefer to use RP app than TuneIn. I don't like the TuneIn quality.

 Gourd wrote:
Seems to work if I explicitly say "play Radio Paradise skill" 


 


 


euleralves

Location: Montreal, Canada
Gender: Male


Posted: Jun 17, 2020 - 12:57pm

I've tried. It didn't work. I hear the Alexa reply and it goes back to wallpaper.
I'm in Canada, using an Amazon US account, on a first generation Echo Show.
I rather prefer to use RP app than TuneIn. I don't like the TuneIn quality.

 Gourd wrote:
Seems to work if I explicitly say "play Radio Paradise skill" 


 


Gourd

Gourd Avatar



Posted: Jun 3, 2020 - 1:55pm

Seems to work if I explicitly say "play Radio Paradise skill" 


garytaylor741



Posted: Jun 2, 2020 - 2:59am

I too am having issues getting RP via Alexa in the UK. I used to get it via Tunein, but this now only recognises the Rock Mix or Mellow Mix options, not the main/default version. I have also enabled the RP skill but when I try it on Alexa, I get an alternative and nowhere near as good imposter also called Radio Paradise.
Gourd

Gourd Avatar



Posted: May 31, 2020 - 10:14am

Still not working for me.  A real bummer because I usually listen to RP while cleaning with the Alexa skill. 

 tom1812 wrote:

It seems we are back up.
Normal service & audio pleasure resumed.

 BillG wrote:


 tom1812 wrote:
Me: "Alexa, play Radio Paradise"
Alexa: "Welcome to Radio Paradise"
Nothing, nadda, zip, silence
Disable skill, re-enable skill, link account
Rinse & repeat
Nothing
Set bit-rate to low,
Nothing

Is there an issue with the UK receiving RP via Alexa using the RP skill?
I understand Tunein are being wizard sleeves at the moment, but why is the RP app also failing here in the UK?

I miss my daily RP. Please help
 
We sincerely hope that PRS (the UK copyright agency) hasn't requested that our Alexa skill be disabled — like they have with TuneIn — but that's certainly a possibility. 

We'll see what we can find out.

 


 


tom1812



Posted: May 30, 2020 - 2:32am


It seems we are back up.
Normal service & audio pleasure resumed.

 BillG wrote:


 tom1812 wrote:
Me: "Alexa, play Radio Paradise"
Alexa: "Welcome to Radio Paradise"
Nothing, nadda, zip, silence
Disable skill, re-enable skill, link account
Rinse & repeat
Nothing
Set bit-rate to low,
Nothing

Is there an issue with the UK receiving RP via Alexa using the RP skill?
I understand Tunein are being wizard sleeves at the moment, but why is the RP app also failing here in the UK?

I miss my daily RP. Please help
 
We sincerely hope that PRS (the UK copyright agency) hasn't requested that our Alexa skill be disabled — like they have with TuneIn — but that's certainly a possibility. 

We'll see what we can find out.

 


BillG

BillG Avatar

Location: Left Coast
Gender: Male


Posted: May 28, 2020 - 8:09am



 tom1812 wrote:
Me: "Alexa, play Radio Paradise"
Alexa: "Welcome to Radio Paradise"
Nothing, nadda, zip, silence
Disable skill, re-enable skill, link account
Rinse & repeat
Nothing
Set bit-rate to low,
Nothing

Is there an issue with the UK receiving RP via Alexa using the RP skill?
I understand Tunein are being wizard sleeves at the moment, but why is the RP app also failing here in the UK?

I miss my daily RP. Please help
 
We sincerely hope that PRS (the UK copyright agency) hasn't requested that our Alexa skill be disabled — like they have with TuneIn — but that's certainly a possibility. 

We'll see what we can find out.

Glassbyd



Posted: May 28, 2020 - 6:24am



 tom1812 wrote:
Me: "Alexa, play Radio Paradise"
Alexa: "Welcome to Radio Paradise"
Nothing, nadda, zip, silence
Disable skill, re-enable skill, link account
Rinse & repeat
Nothing
Set bit-rate to low,
Nothing

Is there an issue with the UK receiving RP via Alexa using the RP skill?
I understand Tunein are being wizard sleeves at the moment, but why is the RP app also failing here in the UK?

I miss my daily RP. Please help
 
Another Brit, I have the same problem having done the same as tom1812

tom1812



Posted: May 28, 2020 - 1:04am

Me: "Alexa, play Radio Paradise"
Alexa: "Welcome to Radio Paradise"
Nothing, nadda, zip, silence
Disable skill, re-enable skill, link account
Rinse & repeat
Nothing
Set bit-rate to low,
Nothing

Is there an issue with the UK receiving RP via Alexa using the RP skill?
I understand Tunein are being wizard sleeves at the moment, but why is the RP app also failing here in the UK?

I miss my daily RP. Please help
Red_Dragon

Red_Dragon Avatar



Posted: May 27, 2020 - 1:44pm



 BillG wrote:

RP defaults to a higher bitrate than most services (for better sound quality) and that can cause dropouts if there's network congestion. Try "Alexa, tell radio paradise to set bitrate to medium" (or low, if you still have problems). 

Sorry we missed your post before. 
 
Awesome - thanks!

BillG

BillG Avatar

Location: Left Coast
Gender: Male


Posted: May 27, 2020 - 11:52am



 Red_Dragon wrote:
We've both been working at home for about a month now, using RP, Pandora, Amazon Music, etc. via Echo as our soundtrack. RP drops a lot, like several times a day. What's up with that?
 

RP defaults to a higher bitrate than most services (for better sound quality) and that can cause dropouts if there's network congestion. Try "Alexa, tell radio paradise to set bitrate to medium" (or low, if you still have problems). 

Sorry we missed your post before. 
Red_Dragon

Red_Dragon Avatar



Posted: May 27, 2020 - 6:42am



 Red_Dragon wrote:
We've both been working at home for about a month now, using RP, Pandora, Amazon Music, etc. via Echo as our soundtrack. RP drops a lot, like several times a day. What's up with that?
 

*bump*
Red_Dragon

Red_Dragon Avatar



Posted: Apr 16, 2020 - 6:56am



 Red_Dragon wrote:
We've both been working at home for about a month now, using RP, Pandora, Amazon Music, etc. via Echo as our soundtrack. RP drops a lot, like several times a day. What's up with that?
 

*bump*
Red_Dragon

Red_Dragon Avatar



Posted: Apr 15, 2020 - 6:18am

We've both been working at home for about a month now, using RP, Pandora, Amazon Music, etc. via Echo as our soundtrack. RP drops a lot, like several times a day. What's up with that?
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