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Index » Radio Paradise/General » About RP » Alexa won't play RP except on Tune-in
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jarro

jarro Avatar

Location: #guads
Gender: Male


Posted: Oct 13, 2021 - 12:47pm

 JRRClocks wrote:

I have five Echos around my house, two 2nd gen standard models, two old Echo Dots, and an Echo Spot. Each of these will "Play RP on Tune-in" just fine, but when I ask one to "Play Radio Paradise", only the two Dots work correctly. As for the other three, each one offers the usual RP greeting, but then does not play any music. The Echo Spot, with the display screen, shows the RP logo and "Radio Paradise", and has a blue band circling the screen as though the stream is playing. When I tell them to stop, they all say, "Music paused", just like they know what they are doing.

The WiFi bands to which each Echo is connected, does not seem to have any bearing (didn't expect it to), but to check, I have one of the Dots connected to each band, and both work like they are supposed to. I have tried changing the band on the others, but they still don't play the stream. I'm not doing any tricky stuff, like stereo or multi-room play.

Any ideas?


There may be an issue on gen1 devies that will require an update by Amazon.   But it doesn't sound like you have any of those.

I have seen things get bugged and require the skill to be disabled and reenabled.    
Give that a try if you haven't.

The echo spot should definitely work.  ( Listening on one right now )



JRRClocks

JRRClocks Avatar

Location: Illinois
Gender: Male


Posted: Oct 13, 2021 - 9:15am

I have five Echos around my house, two 2nd gen standard models, two old Echo Dots, and an Echo Spot. Each of these will "Play RP on Tune-in" just fine, but when I ask one to "Play Radio Paradise", only the two Dots work correctly. As for the other three, each one offers the usual RP greeting, but then does not play any music. The Echo Spot, with the display screen, shows the RP logo and "Radio Paradise", and has a blue band circling the screen as though the stream is playing. When I tell them to stop, they all say, "Music paused", just like they know what they are doing.

The WiFi bands to which each Echo is connected, does not seem to have any bearing (didn't expect it to), but to check, I have one of the Dots connected to each band, and both work like they are supposed to. I have tried changing the band on the others, but they still don't play the stream. I'm not doing any tricky stuff, like stereo or multi-room play.

Any ideas?