Radio Paradise

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Stepbak

Posted: Jun 12, 2025 - 1:02pm

Milhouse wrote:

Problem: Audio on paired Echo Dots (paired) speeding up, then cutting out.

UK, listening to Main Mix on a pair of paired Echo Dots (Gen5) via "listen to radio paradise station" not the Skill (as that has/had a restart issue a couple of years ago, and advised to listen to the station instead).

For several weeks now, after listening to RP Main Mix for some time, the RP audio will speed up to double speed (estimate) for about 5 seconds, then the audio will cut out - there may be some pops and crackles - then after 5-10 minutes the audio will eventually resume. If I stop the Echo Dots ("Alexa, stop") and restart the Radio Paradise stream, the initial audio will often be sped up and will usually cut out again. Eventually, it will restart and play fine again for several hours.

1Gbps fibre connection.

I'm currently listening to the Main Mix on a PC in a browser to see if that has the same issue.

Anyone else getting this same/similar behaviour?

I'm also in the UK and experiencing this behaviour on two internet radios. One is playing an AAC stream and the other is MP3. I usually give up early so I've never experienced the "eventually, it will restart and play for several hours".

I think it's just with the Main Mix as I don't recall it happening with the other mixes but I've not tested it. I have tried restarting the router but it didn't make a difference.

q4Fry

Location: Currently stateside
Gender: Male

Posted: Jun 12, 2025 - 9:19am

Do other people get the thing when you click "Skip" where the "Now Playing" clicks forward twice and then back one? Not the audio, so far as I'm aware; just the metadata.

I've been having this for a couple months ever since a (much worse) Skip bug got fixed where the metadata permanently desync'd from the playing track. If it's helpful, I think I can dig backward through this thread and guess closer to when it first happened. The bug is not really impactful, but it leads to user surprise even though I've experienced it for months.

Milhouse

Milhouse Avatar

Location: London, UK
Gender: Male

Posted: Jun 12, 2025 - 4:58am

sameritech

Location: Eugene, OR
Gender: Male

Posted: Jun 11, 2025 - 11:43am
I'm using the most current RP app on Android and for the last several days I haven't been able to add a cache block from the Rock Mix. Regardless of the time or bitrate chosen the error I see is "No blocks are available for this channel, try again later." Is this a known issue?

wossName

wossName Avatar

Location: Earth

Posted: Jun 7, 2025 - 8:39am
William wrote: Any issues at the moment should be dealt with by the updates. Very sorry about that. No worries, it's looking/sounding good now, thank you!

Iggis

Location: Uk
Gender: Male

Posted: Jun 6, 2025 - 2:46am
William wrote: That usually means you're trying to stream at a bitrate too high for your network connection. Could be either WiFi or ISP issues. Try reducing the bitrate (audio quality) setting, or relocating your router. Changed to compressed. So far so good ð

speedydave.agnew

speedydave.agnew Avatar

Location: Australia

Posted: Jun 5, 2025 - 7:32pm
William wrote: Any issues at the moment should be dealt with by the updates. Very sorry about that. Rock mix just died on all my streamers, west coast, Australia other streams ok ATM

William

William Avatar

Location: Eureka!
Gender: Male

Posted: Jun 4, 2025 - 3:46pm

wossName wrote:

I've been seeing some "time travelling" on the Main Mix stream (in Germany too). The Kodi add-on seems to be way ahead of the website, causing the usual metadata issues. In addition, there seems to be completely incorrect song metadata in the stream sometimes. But if the RP team is currently working on major changes, I won't be diving into the depths of debugging quite yet.

Any issues at the moment should be dealt with by the updates. Very sorry about that.

William

William Avatar

Location: Eureka!
Gender: Male

Posted: Jun 4, 2025 - 3:45pm
Iggis wrote: Hey. Many tracks skipping on the main mix, you guys need a new cd player? That usually means you're trying to stream at a bitrate too high for your network connection. Could be either WiFi or ISP issues. Try reducing the bitrate (audio quality) setting, or relocating your router.

William

William Avatar

Location: Eureka!
Gender: Male

Posted: Jun 4, 2025 - 3:41pm
daitaku wrote: I just came back from vacation and am no longer getting any sound from my Ocean Internet radio player on the main mix. Eclectic mix works. Do I need to do anything on my end? The main stream seems to load but it always loads "Patty Griffin - Useless Desires" on the display with no sound. That was a temporary issue. Should be ok now.

GeneP59

GeneP59 Avatar

Location: On the edge of tomorrow looking back at
Gender: Male

Posted: Jun 3, 2025 - 8:21pm
Well that was fast. Didnât realize that the RP request was still waiting and then RP started playing. Scared the chite out of me.

GeneP59

GeneP59 Avatar

Location: On the edge of tomorrow looking back at
Gender: Male

Posted: Jun 3, 2025 - 7:35pm
RP is not playing on Tune-In

daitaku

Location: Montreal

Posted: Jun 3, 2025 - 6:26am

tembaco wrote:

For a few days now, nothing has been running in sync here (germany).

The playlist is sometimes running about 1-2 hours behind, which is annoying,

especially when something cool new stuff is played and you want to know who it is.

Then everything is fine again, but after a short time the same error occurs.

Anywhere else too?

I just came back from vacation and am no longer getting any sound from my Ocean Internet radio player on the main mix. Eclectic mix works. Do I need to do anything on my end?

The main stream seems to load but it always loads "Patty Griffin - Useless Desires" on the display with no sound.

Iggis

Location: Uk
Gender: Male

Posted: Jun 2, 2025 - 2:07am
Hey. Many tracks skipping on the main mix, you guys need a new cd player?

wossName

wossName Avatar

Location: Earth

Posted: May 30, 2025 - 6:06am

tembaco wrote:

For a few days now, nothing has been running in sync here (germany).

The playlist is sometimes running about 1-2 hours behind, which is annoying,

especially when something cool new stuff is played and you want to know who it is.

Then everything is fine again, but after a short time the same error occurs.

Anywhere else too?

Murray

Murray Avatar

Location: Australia
Gender: Male

Posted: May 25, 2025 - 7:23pm

theirongiant wrote:

Something VERY WEIRD is happening right now (2025-05-25 @ 7:00 PM PDT) on the RP Main stream: it sounds like two songs are playing at once, or rather: the current song is playing on top of itself, but ~30 seconds apart or thereabouts. It's happening on multiple bitrates on the app as well as the website. Only seems to be the RP Main stream, and only the current block of music.

The current block includes the following tracks:

- Caamp: Let Things Go
- Elvis Costello: Angels Wanna Wear My Red Shoes
- Galactic: Mercamon
- Led Zeppelin: D'Yer Maker
- A Perfect Circle: When the Levee Breaks
- Yola: Stand for Myself
- Siouxsie and the Banshees: Cities in Dust
- Sam Fender: Arm's Length
- Post-block recap from William about Sam Fender

The duplicated track caused the post-block bumper to have a longer runtime than the metadata said it would (1:00 instead of 0:15).

I suspect most people will just PSD past this.

The first track that's not affected is William's pre-block intro about going back to the 1930s... some comment about one of the more "interesting neighborhoods..." which is the prelude to "Minor Swing" by Django Reinhardt.

I can corroborate. Hearing this now on Sonos. Interesting. It almost worked out on Yola: Stand for Myself. Other tracks, not so much!

theirongiant

Posted: May 25, 2025 - 7:02pm

tembaco

tembaco Avatar

Location: gondach
Gender: Male

Posted: May 25, 2025 - 1:05am

William wrote:

Iâm not aware of this particular problem - but we are in the middle of reconfiguring our whole backend system. Maybe that caused the problem, maybe not - but it will definitely fix it. Along with a bunch of other issues.

Apologies for not being better at responding here. Weâre a very small staff doing very large things at the moment. And I donât see any issues here that wonât be sorted out sometime soon.

Oh, just seen it now, thanks for that.

William

William Avatar

Location: Eureka!
Gender: Male

Posted: May 24, 2025 - 4:59pm

tembaco wrote:

For a few days now, nothing has been running in sync here (germany).

The playlist is sometimes running about 1-2 hours behind, which is annoying,

especially when something cool new stuff is played and you want to know who it is.

Then everything is fine again, but after a short time the same error occurs.

Anywhere else too?

tembaco

tembaco Avatar

Location: gondach
Gender: Male

Posted: May 24, 2025 - 4:04am
For a few days now, nothing has been running in sync here (germany). The playlist is sometimes running about 1-2 hours behind, which is annoying, especially when something cool new stuff is played and you want to know who it is. Then everything is fine again, but after a short time the same error occurs. Anywhere else too?

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