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William

William Avatar

Location: Eureka!
Gender: Male


Posted: Jan 7, 2017 - 4:06pm

 elshagon wrote:

Windows 10 x64   one pc has 6gb memory and the other 8gb.  Nothing else running.

 
I'll double-check memory usage in Chrome + Win10. It uses a little over 1 GB in Chrome + OS X — more than I'd like (Chrome's memory management is kinda sub-optimal), but not too crazy.

What do you see in Chrome's Task Manager (under 'More Tools' in the Chrome menu) for that tab?
elshagon

elshagon Avatar

Location: Chico, California
Gender: Male


Posted: Jan 7, 2017 - 3:44pm

 BillG wrote:

What OS are you using?  How much memory do you have?  

 
Windows 10 x64   one pc has 6gb memory and the other 8gb.  Nothing else running.
William

William Avatar

Location: Eureka!
Gender: Male


Posted: Jan 7, 2017 - 1:38pm

 elshagon wrote:
I just found the Beta player and wanted to say thanks for such a great update.  The PSD features are my favorite addition for both PC listening, on my phone and the Amazon fire stick.  

edit: spoke to soon on the pc.  I keep getting "Google chrome ran out of memory" issues after a few seconds on the beta player after hitting the PSD button.  Settings are 720p hd slideshow, all bitrates.

edit part 2:  I may have solved it.  I disabled Ublock Origin for the page (adblocker) and its playing fine now!  I think too it needs a 30 minute buffer in the settings to do the 6 song PSD?

edit part 3:  After a couple more songs it crashed again with out of memory.  Back to my troubleshooting....
 
What OS are you using?  How much memory do you have?  
elshagon

elshagon Avatar

Location: Chico, California
Gender: Male


Posted: Jan 7, 2017 - 10:45am

I just found the Beta player and wanted to say thanks for such a great update.  The PSD features are my favorite addition for both PC listening, on my phone and the Amazon fire stick.  

edit: spoke to soon on the pc.  I keep getting "Google chrome ran out of memory" issues after a few seconds on the beta player after hitting the PSD button.  Settings are 720p hd slideshow, all bitrates.

edit part 2:  I may have solved it.  I disabled Ublock Origin for the page (adblocker) and its playing fine now!  I think too it needs a 30 minute buffer in the settings to do the 6 song PSD?

edit part 3:  After a couple more songs it crashed again with out of memory.  Back to my troubleshooting....

William

William Avatar

Location: Eureka!
Gender: Male


Posted: Dec 31, 2016 - 12:00pm

 devilturtle wrote:
Hi Bill,

I am wondering if there is a way to have an option to keep the player on top of other windows?  It's a feature I would like to have... (hope I'm not repeating a previous post, but didn't find anything under the search.).

Thanks! and really like the new Beta player options and functionality! 

 
That's not possible with a browser-based player.  If browsers allowed that sort of thing, it would be abused horribly by spammers & misguided web designers.
devilturtle

devilturtle Avatar

Location: Somewhere Out There


Posted: Dec 31, 2016 - 11:15am

Hi Bill,

I am wondering if there is a way to have an option to keep the player on top of other windows?  It's a feature I would like to have... (hope I'm not repeating a previous post, but didn't find anything under the search.).

Thanks! and really like the new Beta player options and functionality! 
William

William Avatar

Location: Eureka!
Gender: Male


Posted: Dec 31, 2016 - 7:31am

 ScottFromWyoming wrote:

Ah. I often sit down at my desk and go to start the music but think, "not that song tho." 

 
Yeah, I know what you mean. Opening the player is when someone is most likely to skip something, since their focus is on the player rather than some other task/distraction. I'm pretty sure I can handle that scenario in the next version.

That bug is exasperated by a slowish net connection or 'maximum' bitrate setting (especially in Safari).
ScottFromWyoming

ScottFromWyoming Avatar

Location: Powell
Gender: Male


Posted: Dec 31, 2016 - 7:23am

 BillG wrote:
When 2 songs play together or there are gaps between the songs on the beta player, is this after using the skip or PSD functions? Are you clicking one of those immediately after starting the player? There are some issues with that, particularly in Safari, that I'm still working out. Try letting the player 'settle in' for a song or 2.
 
Ah. I often sit down at my desk and go to start the music but think, "not that song tho." 
William

William Avatar

Location: Eureka!
Gender: Male


Posted: Dec 31, 2016 - 7:18am

 ross_design611 wrote:
Strange things are happening. 
  • My wife plays it in her bookshop and it has no problems - microsoft.
  • I play it in my workshop and the app does not work but the website does - apple.
  • On my home computer, most times it won't play unless I go to beta version - apple.
  • Sometimes two songs play together. 
  • Sometimes there are big gaps between songs.
  • Sometimes it won't play at all and only clicking the beta version again will start it up minutes later.
  • I love your music but it is getting very frustrating. Hope this helps you work out what is going on. 
Thanks, Ross and Rachel


 
Hmmm... lots of different scenarios there — all of which should work OK.

On your Mac, what browser are you using?  If it's Safari, try the 'switch to MP3 streaming' link on the front page (main website - not beta).

When 2 songs play together or there are gaps between the songs on the beta player, is this after using the skip or PSD functions? Are you clicking one of those immediately after starting the player? There are some issues with that, particularly in Safari, that I'm still working out. Try letting the player 'settle in' for a song or 2.

On the beta player, what do you have the bitrate set to? Try 'high' rather than 'maximum'.
ross_design611

ross_design611 Avatar



Posted: Dec 30, 2016 - 10:41pm

Strange things are happening. 
  • My wife plays it in her bookshop and it has no problems - microsoft.
  • I play it in my workshop and the app does not work but the website does - apple.
  • On my home computer, most times it won't play unless I go to beta version - apple.
  • Sometimes two songs play together. 
  • Sometimes there are big gaps between songs.
  • Sometimes it won't play at all and only clicking the beta version again will start it up minutes later.
  • I love your music but it is getting very frustrating. Hope this helps you work out what is going on. 
Thanks, Ross and Rachel

CaffeineIsMyDrug

CaffeineIsMyDrug Avatar

Location: Damascus, MD
Gender: Male


Posted: Dec 29, 2016 - 5:56am

This morning my pop-out Beta player (in Firefox) started playing 2 songs.
I hadn't hit PSD or anything, but it starting playing 2 somehow.

I hit pause and one of the songs stopped. looking around for other players/tabs, I closed the main RP tab in my browser, and the single song kept playing despite still being paused.

Eventually something caught up and the music stopped; I had a "that was XYZ— This is ABC" station announcement, and then silence. Clicking play/restart I got the same station announcement repeated and it started playing.

I've also noticed songs fading out earlier than usual, and other blending issues not as fluid as the main player.
rayjay1359

rayjay1359 Avatar

Location: 60452
Gender: Male


Posted: Dec 29, 2016 - 3:49am

every time i open the player in chrome it opens in a small window

can it remember it's size and location? 
BBoyes

BBoyes Avatar

Location: Utah: Gateway to Nevada
Gender: Male


Posted: Dec 27, 2016 - 4:07pm

Using latest Chrome Version 55.0.2883.87 m, on Win7 64 Pro. RP3 fine for a dozen or so songs then stopped near end of Shelter From The Storm. No amount of restarting, closing the popup, refreshing the page and restarting, etc will make it play. RP2 works fine.
 
 

Burg

Burg Avatar

Location: Rhenen, Netherlands
Gender: Male


Posted: Dec 26, 2016 - 4:31am

 jab49 wrote:

Me too, but I caused it by pressing PSD, then "1 song I like", then, upon that song being displayed and starting, I decided I didn't want that song to play, so I pressed PSD again, and then "1 song I like". It suggested a song that has a very long, quiet introduction, so not hearing anything, I press PSD again, and "1 song I like", and so two songs could then be heard playing simultaneously.

Hope this helps.

John
Perth, Australia

 
Hi, when playing PSD (fantastic option!!), the mainstearm comes in, giving me two songs at the same time! I'm not sure I want this.
Didn't have this problem during the past few weeks or so.
Thanks, Joost 
azright

azright Avatar



Posted: Dec 22, 2016 - 10:04am

Love RP and no problem with Beta Player. However, is it too late to add a timer option? So it will play on my laptop for an hour or so then stop? 
jab49

jab49 Avatar

Location: Perth, Australia
Gender: Male


Posted: Dec 15, 2016 - 6:49pm

 sjuttiosju wrote:
I've encountered a strange bug a few times now during the last weeks: two songs playing simultaneously. This seems to happen after I paused long enough that unpause will not resume the song but jump forward in the playlist, but I cannot reproduce it reliably.

 
Me too, but I caused it by pressing PSD, then "1 song I like", then, upon that song being displayed and starting, I decided I didn't want that song to play, so I pressed PSD again, and then "1 song I like". It suggested a song that has a very long, quiet introduction, so not hearing anything, I press PSD again, and "1 song I like", and so two songs could then be heard playing simultaneously.

Hope this helps.

John
Perth, Australia
sjuttiosju

sjuttiosju Avatar

Location: Uppsala, Sweden
Gender: Male


Posted: Dec 15, 2016 - 2:49am

I've encountered a strange bug a few times now during the last weeks: two songs playing simultaneously. This seems to happen after I paused long enough that unpause will not resume the song but jump forward in the playlist, but I cannot reproduce it reliably.
dedgell

dedgell Avatar



Posted: Dec 7, 2016 - 11:02am

There may be a bandwidth issue. Often in the afternoon the player will stop. A refresh does not seem to solve the issue, and neither does the PSD button. I have also tried to log out and back in at the time that this happens, which also does not seem to resolve the issue.

I usually am listening on Google Chrome on a Win10 Pro PC. 
dedgell

dedgell Avatar



Posted: Dec 7, 2016 - 10:58am

 black321 wrote:
Two times today i was using the tab player, and it suddenly stopped playing/disappeared . 

 
Same problem here
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