I've been trying for a while now to get out of the "managing people" game and into the "managing projects/processes" game. I've been managing people on and off for close to twenty years now - almost ten of that in call centers - and while I'm good at it and enjoy parts of it, I'm much better at and more fond of projects and processes and analysis. That's why I pursued the Six Sigma and Lean certifications, and why I spend most of my work time on projects and data. (Thank FSM I have a terrific second-in-command who keeps the team running smoothly largely without me.)
Sometime shortly after I get back from vacation most of my employees are getting shuffled off to other teams. I'm keeping a small second team that works solely on audting and reporting. This frees me up for more project work. Which in turn frees me up for an actual project manager role that the director is trying to create for me for next spring. :)
Excellent...Hope it works out even better than you can imagine.
I've been trying for a while now to get out of the "managing people" game and into the "managing projects/processes" game. I've been managing people on and off for close to twenty years now - almost ten of that in call centers - and while I'm good at it and enjoy parts of it, I'm much better at and more fond of projects and processes and analysis. That's why I pursued the Six Sigma and Lean certifications, and why I spend most of my work time on projects and data. (Thank FSM I have a terrific second-in-command who keeps the team running smoothly largely without me.)
Sometime shortly after I get back from vacation most of my employees are getting shuffled off to other teams. I'm keeping a small second team that works solely on audting and reporting. This frees me up for more project work. Which in turn frees me up for an actual project manager role that the director is trying to create for me for next spring. :)
I've been trying for a while now to get out of the "managing people" game and into the "managing projects/processes" game. I've been managing people on and off for close to twenty years now - almost ten of that in call centers - and while I'm good at it and enjoy parts of it, I'm much better at and more fond of projects and processes and analysis. That's why I pursued the Six Sigma and Lean certifications, and why I spend most of my work time on projects and data. (Thank FSM I have a terrific second-in-command who keeps the team running smoothly largely without me.)
Sometime shortly after I get back from vacation most of my employees are getting shuffled off to other teams. I'm keeping a small second team that works solely on audting and reporting. This frees me up for more project work. Which in turn frees me up for an actual project manager role that the director is trying to create for me for next spring. :)
By the end of the Sierra Leonean civil war, Suleiman Turay was destitute and had witnessed his father being beaten to death. Now he is a successful businessman, husband and father. The BBC's Ed Davey reports how one man bounced back from scarcely-imaginable horrors.
<~~that's cranberry cocktail