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Index » Internet/Computer » The Web » Hotmail blows.
Post to this Topic
(former member)

(former member) Avatar

Location: hotel in Las Vegas
Gender: Male


Posted: Oct 12, 2010 - 9:48am

 rosedraws wrote:

good stuff!
 


You can click on the home link on the pages you are looking at, and it will take you to a page where you can type words into a search engine, and look for more details on any computer subject that he may have in his extensive library—



If you have computer questions ... anything ranging from troubleshooting computer problems to simple computer tips and general online technical support you've come to the right place. Ask Leo! is all about free computer technical support.



 

rosedraws

rosedraws Avatar

Location: close to the edge
Gender: Female


Posted: Oct 12, 2010 - 9:22am

 romeotuma wrote: 
good stuff!
rosedraws

rosedraws Avatar

Location: close to the edge
Gender: Female


Posted: Oct 12, 2010 - 9:21am

 Beaker wrote:
Sounds to me you're completely unwilling to take any personal responsibility for this event.
 
No, I'm just talking about it because it's interesting. But I supposed you're right in part: I don't know what else I could have done besides change to a password that Hotmail rated as "strong" (which I had done just a month or two before the apparent breach happened).  

When I was more closely involved with my ISP (local/small), I was amazed at how the bulk of their labor time was spent fending off constant hacker attacks.  I can't imagine what a strain that is on the huge companies.

I've duplicated my stuff to Gmail, so now I can walk away from Hotmail.  For the 2 weeks that they had my account locked down, I couldn't access the emails in any way. I think that's unnecessary.

I'm keeping the Hotmail because it's got mostly just extraneous contact stuff pointed to it (like Netflix) and I don't feel like changing all those right now.  Eventually. 
(former member)

(former member) Avatar

Location: hotel in Las Vegas
Gender: Male


Posted: Oct 12, 2010 - 9:21am

 rosedraws wrote:

Actually, I was under the impression that Hotmail was diminishing while Gmail was getting stronger, and maybe that was why their security wasn't stronger, or whatever happened that made them close my account.  But that assumption was incorrect.  So, it was relevant to me.  I think the whole thing is interesting.  Our day to day activities are so reliant on these companies.
 

Here's some help— these are by Leo Notenboom... he has the pizzaz... if you don't know of him, I recommend surfing his site, and subscribing to "Ask Leo!"

If you still have access to the account, then rather than closing it you should immediately change your password and every other bit of information stored as part of the account that could be used as account password recovery information by the hackers. You must assume that the hackers will have read all of that and perhaps changed some of it and that they are prepared to perform an account recovery to re-hack your account at any time.

Here's more great stuff from Leo—

What are your Lost Hotmail Account and Password Recovery Options...

 



rosedraws

rosedraws Avatar

Location: close to the edge
Gender: Female


Posted: Oct 12, 2010 - 9:03am

 Beaker wrote:

Kinda irrelevant in this matter, dontcha think? 

/deadhorse
 
Actually, I was under the impression that Hotmail was diminishing while Gmail was getting stronger, and maybe that was why their security wasn't stronger, or whatever happened that made them close my account.  But that assumption was incorrect.  So, it was relevant to me.  I think the whole thing is interesting.  Our day to day activities are so reliant on these companies.
rosedraws

rosedraws Avatar

Location: close to the edge
Gender: Female


Posted: Oct 12, 2010 - 8:52am

 Beaker wrote:

If in your opinion they blow goats, there are other options out there that you can move to.
 
I've added a Gmail email.  We'll see how that holds up to my scrutiny.  I don't know anyone else with a Hotmail email... so I was surprised to learn that Hotmail is the leading Webmail provider.

eMail stats.

And here's some more interesting web use stats


rosedraws

rosedraws Avatar

Location: close to the edge
Gender: Female


Posted: Oct 12, 2010 - 8:16am

 Beaker wrote:
...Post your old and new passwords and I'll run a strength analysis on them...
 
and
rosedraws

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Location: close to the edge
Gender: Female


Posted: Oct 12, 2010 - 8:15am

 Beaker wrote:

Depends on how exactly your account was compromised.  Don't recall reading of any recent large scale breach, just Hotmail beefing up the recovery mechanism.  If your password was easily guessed based on its construction using publicly obtainable info, then the responsibility in this case may indeed be yours.  Post your old and new passwords and I'll run a strength analysis on them...
 
The breach happened not long after I had changed to a new and reasonably strong password.
 
There were no signs that my account was hacked, other than one spam email that got sent out using my email as the return.  And Hotmail didn't shut me down 'til weeks after that one occurrence.  

One thing is for sure... their process for getting the account back was truly absurd.  It took weeks.  What would I have done if that was an email that I actually needed? 
rosedraws

rosedraws Avatar

Location: close to the edge
Gender: Female


Posted: Oct 11, 2010 - 6:11pm

They finally reset my password.  

geez, that was a huge mess! 

Now I have GMail as a backup... so at least I know what was using my Hotmail account...

It still irks me that they made me feel like the bad guy that my email account was hacked into.  Isn't security THEIR responsibility?? 
callum

callum Avatar

Location: its wet, windy and chilly....take a guess
Gender: Male


Posted: Oct 7, 2010 - 4:18am

 Zep wrote:

Gmail has the ability to import contacts from Yahoo mail, and I'm pretty sure hotmail too, but of course you still need the login credentials.

Anyway, if you can get it to work, import your contacts and start sending out email greets to everyone you still want to keep up with.

As a wise sage once said, "hotmail blows."

 
You can sometimes get the stuff out from de-activated accounts.  Depends on how deactivated they are...
rosedraws

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Location: close to the edge
Gender: Female


Posted: Oct 5, 2010 - 9:46pm

 Zep wrote:
gmail
 
 
No kidding, right?  

But not sure what to do about the who-the-hell-knows how many accounts I have that are tied to that Hotmail account!!   
Painted_Turtle

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Location: Land of Laughing Waters
Gender: Female


Posted: Oct 5, 2010 - 8:45pm

 rosedraws wrote:
So, someone hacked my account and sent spam from my hotmail.  

Then, Hotmail blocked my account.

The various ways to unblock the account are not working... and judging by the forums, it looks like it doesn't work for most people.

There is NO phone support for hotmail.  

Their online support is insane. Here's the info they're requesting.  Like, I'm supposed to remember my "secret answer" without knowing the question??  And I'm supposed to remember all my folders?  And my contacts??? WTF??

Full Name
Date of birth:
Country:
State:
(if applicable)
ZIP or Postal Code:
The secret answer to your question:
Your alternate e-mail address:
(This is the alternate email address you stored with your account information and is not necessarily your contact email.)
Your IP address:
(List the IP addresses from each computer that you use to access your account. To determine your IP address, visithttp//www.whatismyip.com. The numbers that appear at the top of this Web page is your IP address)
Your Internet service provider:
Please complete
The last date and time that you successfully signed in:
For Windows Live Hotmail customers
The names of any folders that you created in addition to the default folders:
Names of contacts in your Hotmail address book:
Subjects of any old mail that is in your Hotmail Inbox or mail folders:


 
Good god I'm surprised they didn't ask you for your first born as well.  I'd never remember the answers to all that.

That really sucks.  

rosedraws

rosedraws Avatar

Location: close to the edge
Gender: Female


Posted: Oct 5, 2010 - 11:05am

So, someone hacked my account and sent spam from my hotmail.  

Then, Hotmail blocked my account.

The various ways to unblock the account are not working... and judging by the forums, it looks like it doesn't work for most people.

There is NO phone support for hotmail.  

Their online support is insane. Here's the info they're requesting.  Like, I'm supposed to remember my "secret answer" without knowing the question??  And I'm supposed to remember all my folders?  And my contacts??? WTF??

Full Name
Date of birth:
Country:
State:
(if applicable)
ZIP or Postal Code:
The secret answer to your question:
Your alternate e-mail address:
(This is the alternate email address you stored with your account information and is not necessarily your contact email.)
Your IP address:
(List the IP addresses from each computer that you use to access your account. To determine your IP address, visithttp//www.whatismyip.com. The numbers that appear at the top of this Web page is your IP address)
Your Internet service provider:
Please complete
The last date and time that you successfully signed in:
For Windows Live Hotmail customers
The names of any folders that you created in addition to the default folders:
Names of contacts in your Hotmail address book:
Subjects of any old mail that is in your Hotmail Inbox or mail folders: