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Index » Radio Paradise/General » About RP » I can't download a cache block for offline listening
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q4Fry

q4Fry Avatar

Location: Currently stateside
Gender: Male


Posted: Jun 1, 2020 - 6:50am

 jarro wrote:
Not being able to play the main stream is definitely not normal.    I'll see if I can help getting that working first.   
Should shed some light on the caching issue.

-  enable cell usage   (  possible wifi is not being detected correctly,  mainly an issue with vpn's  )
settings -> audio settings -> data usage  ->  wifi + cell

- try  toggling  wifi  off an on  and reboot phone.

-  reset the apps  phone data   ( varies by model )
phone settings  ->  apps  ->  rp  ->  storage ->  clear  cache/data

-  lastly  try different  wifi or check if it works while using cell  data.

 
Good thoughts. I have a pseudo VPN called DNS66. (It pretends to be a VPN to Android, but it's really just an /etc/hosts filter.) After whitelisting Radio Paradise and restarting, the Main Stream works with the WiFi-only setting. I had tried the whitelisting before, but hadn't restarted RP.

Update: Whoa, maybe that was the problem with the other bits, too!
jarro

jarro Avatar

Location: #guads
Gender: Male


Posted: Jun 1, 2020 - 4:41am

Not being able to play the main stream is definitely not normal.    I'll see if I can help getting that working first.   
Should shed some light on the caching issue.

-  enable cell usage   (  possible wifi is not being detected correctly,  mainly an issue with vpn's  )
settings -> audio settings -> data usage  ->  wifi + cell

- try  toggling  wifi  off an on  and reboot phone.

-  reset the apps  phone data   ( varies by model )
phone settings  ->  apps  ->  rp  ->  storage ->  clear  cache/data

-  lastly  try different  wifi or check if it works while using cell  data.


 q4Fry wrote:


 pdh0976 wrote:
Pretty much the title says it all. I am using an Android phone - updated to latest software. I am using the latest RP App but I cannot download a cache block. In the past I have been able to on the same phone. Not sure what has gone wrong. Any help would be appreciated.
 

I also have this problem. The cache blocks saved from the old version continued to work, but they are gone now. I have tried reinstalling the new version, with no success. I am on Wifi. I have set all the things I could find to "Wifi only," which seems to prevent playing the main stream as well. I have plenty of space.

When I attempt to cache a block, the "Stop filling cache" thing pops up for just a second or three but then disappears, and the cache block status (there's no actual cache block box) changes from "Pause download" to "Resume download." This matches the behavior I previously reported for the My Favorites and other non-Main streams.

The idea of the new auto-fill caches is really exciting, but I can't get either that or the old-style cache blocks to do anything. :'(
 


q4Fry

q4Fry Avatar

Location: Currently stateside
Gender: Male


Posted: May 31, 2020 - 10:34am



 pdh0976 wrote:
Pretty much the title says it all. I am using an Android phone - updated to latest software. I am using the latest RP App but I cannot download a cache block. In the past I have been able to on the same phone. Not sure what has gone wrong. Any help would be appreciated.
 

I also have this problem. The cache blocks saved from the old version continued to work, but they are gone now. I have tried reinstalling the new version, with no success. I am on Wifi. I have set all the things I could find to "Wifi only," which seems to prevent playing the main stream as well. I have plenty of space.

When I attempt to cache a block, the "Stop filling cache" thing pops up for just a second or three but then disappears, and the cache block status (there's no actual cache block box) changes from "Pause download" to "Resume download." This matches the behavior I previously reported for the My Favorites and other non-Main streams.

The idea of the new auto-fill caches is really exciting, but I can't get either that or the old-style cache blocks to do anything. :'(
BillG

BillG Avatar

Location: Left Coast
Gender: Male


Posted: May 2, 2020 - 8:58am



 pdh0976 wrote:
Pretty much the title says it all. I am using an Android phone - updated to latest software. I am using the latest RP App but I cannot download a cache block. In the past I have been able to on the same phone. Not sure what has gone wrong. Any help would be appreciated.
 
Are you on WiFi? If not, make sure that you are allowing cell data usage in 'Settings' (gear icon at top of screen) -> 'Cache Options'. Double-check your cache storage location also, to make sure it's set to something with plenty of available storage.



pdh0976

pdh0976 Avatar

Location: Lancashire, UK
Gender: Male


Posted: May 2, 2020 - 4:23am

Pretty much the title says it all. I am using an Android phone - updated to latest software. I am using the latest RP App but I cannot download a cache block. In the past I have been able to on the same phone. Not sure what has gone wrong. Any help would be appreciated.