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jarro

jarro Avatar

Location: #guad
Gender: Male


Posted: Apr 28, 2022 - 2:22pm

 hazyarc wrote:

Anyone else having issues with the stream links over the past few weeks?  Occasionally they will stop and my player will say 502 bad gateway.  The website stream works, but I like playing via Winamp (I know, I'm ancient).  It seems to affect all of the links (AAC, MP3, etc).


There had been one server misbehaving over the past couple of weeks.   We swapped it out, but it's possible some dns still points to it.
I'd try rebooting any devices including router.   If that doesn't work let me know and we can provide some alternate urls till the dns catches up.


hazyarc

hazyarc Avatar



Posted: Apr 28, 2022 - 4:53am

Anyone else having issues with the stream links over the past few weeks?  Occasionally they will stop and my player will say 502 bad gateway.  The website stream works, but I like playing via Winamp (I know, I'm ancient).  It seems to affect all of the links (AAC, MP3, etc).
eyke

eyke Avatar

Location: Laurel Highlands, Pennsyltucky


Posted: Apr 21, 2022 - 3:26pm

 eyke wrote:

I rummaged thru the Roku settings and found  the bandwidth saver was on which drops the connection after 4hrs of no "activity." I switched that off, which should solve the no connection messages.

The Roku setting did not fix the disconnect issue. I haven't dropped the quality or network speed, because I don't have issues with other apps. For the most part, things work well, but sometimes things get weird and I have to switch apps. It might be the
Tmo Internet connection, I'm not sure. I have a year old Synology router and an excellent network connection.

Cheers


augrabes1



Posted: Apr 18, 2022 - 4:42pm

 TonyApuzzo wrote:

RP Android App flakyness.  I have been struggling with the RP Android App now for months. It seems to be very finicky about playing.

When using my Google Pixel 5 with Android 12, latest version, it will play 1 or 2 songs and then fade out to pause.  I can then press play and it will play again sometimes, but often it will flash play/pause and then display an previous song from the playlist without playing it.  Then I can press play again multiple times and it will bop around to different songs without playing any of them. If I click the skip, then it will (usually) start playing again although sometimes it goes back in time and restarts playing an older block.  Note that this is NOT using cache, this is just running on wifi with no offline settings enabled. 

Using my car is much worse.  I've had this car since 2014 and it used to work wonderfully but for the last several months has been very very flaky. The car connection will never play anymore unless I go on the phone and specifically press play on the phone, a long time ago play/pause on my headunit would work but it doesn't work anymore.  The cache also has issues as I have had it restart the cache, stop randomly or play partial songs. Overall it does seem to be more reliable when playing from the cache, but I can't seem to consistently get reliable playback. My other car has Android Auto and that is also extremely flaky.  With Android Auto I usually cannot get RP to play at all, but sometimes it will start playing.  I can use Plexamp and YT Music but Android Auto has difficulties with Amazon Music also, so perhaps this is not directly RP's fault on the Android Auto side.

Anyway, the net effect of this is that RP on Android has become a much less enjoyable for me over the last few months.  I used to run a pre-release of the app, downloaded from the developer site directly, not Google Play Store.  That version was supposedly designed for Android 12 (I think?) but it didn't work with Android Auto either and had other issues so I uninstalled it.

Is this known behavior for the Android App or am I special?



I have been having a very similar behaviour as a RP Beta user, also on my Pixel 5 running Android 12.  Of late it has been very flaky with fails to play, sudden stops and sometimes an app freeze.  When the app freezes I find that if I lock the phone and then unlock, the app becomes responsive once again.  I have cleared the cache options on all 4 streams with no real change and double checked for battery optimisation.  This happens on both WIFI and on LTE connections.

There was a recent Android security update and I was hoping that would cure the problem but it still persists.
eyke

eyke Avatar

Location: Laurel Highlands, Pennsyltucky


Posted: Apr 11, 2022 - 3:18pm

 Steely_D wrote:


A few days ago I noticed a marked drop off in my Wi-Fi range. After a lot of trial and error I realized I’d stored away some metal paper trays from my office desk adjacent to my router (in the office closet). They were exactly between the router and my receiver. Removing the metal trays - an ersatz Faraday cage - things dramatically improved.
Hoping this might give you or someone else something useful.

Thanks steely, I rummaged thru the Roku settings and found  the bandwidth saver was on which drops the connection after 4hrs of no "activity." I switched that off, which should solve the no connection messages.

There's the "must hit skip to resume music after station break" thang, but that might be intentional. It'll be Friday before I have 4 hrs to listen,  unless hubby tunes in while I'm at work.

Thanks all for the help..



Steely_D

Steely_D Avatar

Location: Biscayne Bay
Gender: Male


Posted: Apr 9, 2022 - 4:47pm

 eyke wrote:

I'll try the other rates, but I  think I have.. I'll try moving the Roku some, maybe more in front of the TV. It's the Roku Express 4k, which has 2 antennas. I just checked the settings and the signal strength is excellent and 41 MB/s (which I a moving target).  I'll try the 2.4GHz setting once I figure out where to do that.

Thank you for your help.



A few days ago I noticed a marked drop off in my Wi-Fi range. After a lot of trial and error I realized I’d stored away some metal paper trays from my office desk adjacent to my router (in the office closet). They were exactly between the router and my receiver. Removing the metal trays - an ersatz Faraday cage - things dramatically improved.
Hoping this might give you or someone else something useful.
eyke

eyke Avatar

Location: Laurel Highlands, Pennsyltucky


Posted: Apr 9, 2022 - 7:13am

 BillG wrote:

That means that your Roku's network connection can't quite keep up with the FLAC data stream. You might try switching from 5 GHz to 2.4 GHz, if that's an option, or try repositioning your router or its antennas. If you or someone you know is a WiFi expert, you could check to see if there is interference on the channel you're using and try a different one.

You can confirm that it is indeed a network issue by switching to 128k (high) or 320k (ultra). 

The Android app uses a different data buffering method that can result in better marginal-network performance.

I'll try the other rates, but I  think I have.. I'll try moving the Roku some, maybe more in front of the TV. It's the Roku Express 4k, which has 2 antennas. I just checked the settings and the signal strength is excellent and 41 MB/s (which I a moving target).  I'll try the 2.4GHz setting once I figure out where to do that.

Thank you for your help.

BillG

BillG Avatar

Location: Left Coast
Gender: Male


Posted: Apr 9, 2022 - 6:16am

 eyke wrote:

Hello:

I have been noticing some issues with the Roku app. It will start to skip or quit playing, sometimes with a "check your connection" message. If I go to another app, I have no issues with the connection, HD /UHD video, etc.

There always has been the random issue where you launch the app and the music starts and after a few minutes, the music will stop. If I skip, I'll get the station break and then all is well. Lately it will play for a while, sometime hours, and then the music will stop or start skipping, sometimes with the connection error message. Closing and reopening the app does not always work nor reducing the bit rate. FWIW, I use the FLAC feed. I usually have to find another music source.

I have not noticed any issues with the Android app running over my internal wifi, same Internet connection as the Roku.  The Android/car interface gets flaky sometimes, but I'm not sure if that's not a Galaxy S8 issue.

I have Ver 3.0 build 4 installed on my Roku and T-Mobiles fixed wireless Internet connection.

Thanks for reading.


That means that your Roku's network connection can't quite keep up with the FLAC data stream. You might try switching from 5 GHz to 2.4 GHz, if that's an option, or try repositioning your router or its antennas. If you or someone you know is a WiFi expert, you could check to see if there is interference on the channel you're using and try a different one.

You can confirm that it is indeed a network issue by switching to 128k (high) or 320k (ultra). 

The Android app uses a different data buffering method that can result in better marginal-network performance. 

eyke

eyke Avatar

Location: Laurel Highlands, Pennsyltucky


Posted: Apr 8, 2022 - 7:35am

Hello:

I have been noticing some issues with the Roku app. It will start to skip or quit playing, sometimes with a "check your connection" message. If I go to another app, I have no issues with the connection, HD /UHD video, etc.

There always has been the random issue where you launch the app and the music starts and after a few minutes, the music will stop. If I skip, I'll get the station break and then all is well. Lately it will play for a while, sometime hours, and then the music will stop or start skipping, sometimes with the connection error message. Closing and reopening the app does not always work nor reducing the bit rate. FWIW, I use the FLAC feed. I usually have to find another music source.

I have not noticed any issues with the Android app running over my internal wifi, same Internet connection as the Roku.  The Android/car interface gets flaky sometimes, but I'm not sure if that's not a Galaxy S8 issue.

I have Ver 3.0 build 4 installed on my Roku and T-Mobiles fixed wireless Internet connection.

Thanks for reading.

jarro

jarro Avatar

Location: #guad
Gender: Male


Posted: Apr 7, 2022 - 12:26am

 TonyApuzzo wrote:

RP Android App flakyness.  I have been struggling with the RP Android App now for months. It seems to be very finicky about playing.

When using my Google Pixel 5 with Android 12, latest version, it will play 1 or 2 songs and then fade out to pause.  I can then press play and it will play again sometimes, but often it will flash play/pause and then display an previous song from the playlist without playing it.  Then I can press play again multiple times and it will bop around to different songs without playing any of them. If I click the skip, then it will (usually) start playing again although sometimes it goes back in time and restarts playing an older block.  Note that this is NOT using cache, this is just running on wifi with no offline settings enabled. 

Using my car is much worse.  I've had this car since 2014 and it used to work wonderfully but for the last several months has been very very flaky. The car connection will never play anymore unless I go on the phone and specifically press play on the phone, a long time ago play/pause on my headunit would work but it doesn't work anymore.  The cache also has issues as I have had it restart the cache, stop randomly or play partial songs. Overall it does seem to be more reliable when playing from the cache, but I can't seem to consistently get reliable playback. My other car has Android Auto and that is also extremely flaky.  With Android Auto I usually cannot get RP to play at all, but sometimes it will start playing.  I can use Plexamp and YT Music but Android Auto has difficulties with Amazon Music also, so perhaps this is not directly RP's fault on the Android Auto side.

Anyway, the net effect of this is that RP on Android has become a much less enjoyable for me over the last few months.  I used to run a pre-release of the app, downloaded from the developer site directly, not Google Play Store.  That version was supposedly designed for Android 12 (I think?) but it didn't work with Android Auto either and had other issues so I uninstalled it.

Is this known behavior for the Android App or am I special?


I haven't had any luck reproducing issues with Android 12.   
There is one thing you can try though.  Often the flaky behavior can be traced back to battery optimization features.   There should be a list of apps that are battery optimized in the phone's settings.  If RP is in that list remove it then reboot the phone.  

TonyApuzzo

TonyApuzzo Avatar

Location: Boulder, CO


Posted: Apr 6, 2022 - 5:02pm

RP Android App flakyness.  I have been struggling with the RP Android App now for months. It seems to be very finicky about playing.

When using my Google Pixel 5 with Android 12, latest version, it will play 1 or 2 songs and then fade out to pause.  I can then press play and it will play again sometimes, but often it will flash play/pause and then display an previous song from the playlist without playing it.  Then I can press play again multiple times and it will bop around to different songs without playing any of them. If I click the skip, then it will (usually) start playing again although sometimes it goes back in time and restarts playing an older block.  Note that this is NOT using cache, this is just running on wifi with no offline settings enabled. 

Using my car is much worse.  I've had this car since 2014 and it used to work wonderfully but for the last several months has been very very flaky. The car connection will never play anymore unless I go on the phone and specifically press play on the phone, a long time ago play/pause on my headunit would work but it doesn't work anymore.  The cache also has issues as I have had it restart the cache, stop randomly or play partial songs. Overall it does seem to be more reliable when playing from the cache, but I can't seem to consistently get reliable playback. My other car has Android Auto and that is also extremely flaky.  With Android Auto I usually cannot get RP to play at all, but sometimes it will start playing.  I can use Plexamp and YT Music but Android Auto has difficulties with Amazon Music also, so perhaps this is not directly RP's fault on the Android Auto side.

Anyway, the net effect of this is that RP on Android has become a much less enjoyable for me over the last few months.  I used to run a pre-release of the app, downloaded from the developer site directly, not Google Play Store.  That version was supposedly designed for Android 12 (I think?) but it didn't work with Android Auto either and had other issues so I uninstalled it.

Is this known behavior for the Android App or am I special?
Blackbirds

Blackbirds Avatar

Location: Netherlands
Gender: Male


Posted: Apr 1, 2022 - 3:35am

Plenty dropouts nowadays...

Hi... I have this setup here for ages. A Logitech (Slim Devices) Squeezebox Touch connected to my hi—fi set. Worked always like a charm (really love the combi RP & Touch). However, I noticed that dropouts etc nowadays frequently occur (or that the aac streams do not connect, but the mp3 stream does). 

Just FYI.
miamizsun

miamizsun Avatar

Location: (3261.3 Miles SE of RP)
Gender: Male


Posted: Mar 26, 2022 - 9:00am

 jarro wrote:


Forum should be accessible again.
We tried using a feature that's missing in safari, and I guess also chrome on ipad.




thanks! appreciate you getting that squared!
geoff_morphini

geoff_morphini Avatar

Gender: Male


Posted: Mar 26, 2022 - 8:37am

 jarro wrote:

Was able to reproduce this,  seems to be an issue specific to the Safari browser.
I'll try to get a fix for this soon.



Thank you jarro. Really appreciate it.
Steely_D

Steely_D Avatar

Location: Biscayne Bay
Gender: Male


Posted: Mar 26, 2022 - 7:55am

 jarro wrote:


Forum should be accessible again.
We tried using a feature that's missing in safari, and I guess also chrome on ipad.




Thanks!
steeler

steeler Avatar

Location: Perched on the precipice of the cauldron of truth


Posted: Mar 25, 2022 - 5:55pm

 jarro wrote:


Forum should be accessible again.
We tried using a feature that's missing in safari, and I guess also chrome on ipad.



Fixed!

Thank you!

jarro

jarro Avatar

Location: #guad
Gender: Male


Posted: Mar 25, 2022 - 3:30pm

 Steely_D wrote:

Same. It's been a week or so.
Thanks, jarro


Forum should be accessible again.
We tried using a feature that's missing in safari, and I guess also chrome on ipad.


Steely_D

Steely_D Avatar

Location: Biscayne Bay
Gender: Male


Posted: Mar 25, 2022 - 10:35am

 geoff_morphini wrote:
Hi Bill, I cannot access the Listener Forum on the current site (only the legacy site).  I am trying the Mac OS11.6 and iOS 15.3.1 and just get a screen with a refresh dot scanning across the top. I was away from RP for about a week traveling. Before then it all worked fine. I didn't change OS during that time. Any thoughts/help would be appreciated.
 
Same. It's been a week or so.
Thanks, jarro
steeler

steeler Avatar

Location: Perched on the precipice of the cauldron of truth


Posted: Mar 25, 2022 - 10:34am

 jarro wrote:
 steeler wrote:

I believe I am having the same/similar problem. Starting about a week or 2 ago, I could not access the Listener Forum on the current site, but I could access all other features. I am only able to access the Listener Forum on Legacy site. I am using an IPad.

Was able to reproduce this,  seems to be an issue specific to the Safari browser.
I'll try to get a fix for this soon.
 
Thank you. I also tried accessing the Listener Forum using Chrome on my IPad and was unable to do so. The result was the same as when I am using Safari, which I normally use
jarro

jarro Avatar

Location: #guad
Gender: Male


Posted: Mar 25, 2022 - 9:18am

 steeler wrote:

I believe I am having the same/similar problem. Starting about a week or 2 ago, I could not access the Listener Forum on the current site, but I could access all other features. I am only able to access the Listener Forum on Legacy site. I am using an IPad.

Was able to reproduce this,  seems to be an issue specific to the Safari browser.
I'll try to get a fix for this soon.

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