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Index » Internet/Computer » Streaming/Media » Alexa RB Skill not playing on Sonos
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William

William Avatar

Location: Eureka!
Gender: Male


Posted: Jun 4, 2019 - 6:51am



 jon6627 wrote:
OK thanks, ill give that a try. Its a shame, it used to work perfect up until a couple weeks ago. Did the RP skill suddenly stop supporting speaker groups?

 jarro wrote:

The folllowing should work for the kitchen speaker group.

"Play Radio Paradise on Tune In in the kitchen"


The long answer is.  

The Radio Paradise skill doesn't support speaker groups.  

So Amazon is guessing which audio skill it should use to play in the kitchen.   For some people it will opt for  Tune In.  For others  it goes with Amazon music.
You can avoid the issue by specifying the Tune In skill.


 jon6627 wrote:
HI, Im having an odd problem. Until recently, saying "Alexa, Play Radio Paradise in the kitchen" worked perfectly, it played over our kitchen speakers that are powered by a Sonos Amp. About 2-3 weeks ago, when I said the magic words, Alexa replied with something like "playing a selection based on Radio Paradise from amazon music", followed by some random song.  If I say "Alexa, play Radio paradise", it plays just fine right on the kitchen Echo. Anyone else seeng something like this? Any thoughts on what changed to cause this? Its like Alexa has hijacked the RP skill in favor of its own recommendations, but only when paying over Sonos.
 


 


 

Our Alexa skill has never supported speaker groups. Amazon only allows a select few apps to do that. As soon as we're able to offer that feature, we will. 
jarro

jarro Avatar

Location: #guad
Gender: Male


Posted: Jun 3, 2019 - 5:12pm


The folllowing should work for the kitchen speaker group.

"Play Radio Paradise on Tune In in the kitchen"


The long answer is.  

The Radio Paradise skill doesn't support speaker groups.  

So Amazon is guessing which audio skill it should use to play in the kitchen.   For some people it will opt for  Tune In.  For others  it goes with Amazon music.
You can avoid the issue by specifying the Tune In skill.


 jon6627 wrote:
HI, Im having an odd problem. Until recently, saying "Alexa, Play Radio Paradise in the kitchen" worked perfectly, it played over our kitchen speakers that are powered by a Sonos Amp. About 2-3 weeks ago, when I said the magic words, Alexa replied with something like "playing a selection based on Radio Paradise from amazon music", followed by some random song.  If I say "Alexa, play Radio paradise", it plays just fine right on the kitchen Echo. Anyone else seeng something like this? Any thoughts on what changed to cause this? Its like Alexa has hijacked the RP skill in favor of its own recommendations, but only when paying over Sonos.